Aeon is an electronic registration and circulation system designed specifically for libraries like the Newberry, where materials do not circulate outside of our building. The Newberry began using this system for all reader registrations and material requests on May 1, 2015.
Through the site https://requests.newberry.org, readers will be able to:
Readers have access to their accounts and can complete these actions either on site at the Newberry or remotely.
Yes. All Newberry readers and staff will need to register in Aeon whether you are planning to request material from the stacks, work with our online resources, or open shelf collections. Our reading rooms no longer use paper call slips.
Through Aeon, readers can view all requests they have made for Newberry material (as of May 1, 2015). Readers will be able to submit requests electronically either on site at the Newberry or from outside the library. Readers can track the status of those requests as the material is taken from the stacks to their table and when an item is put on hold or returned to the stacks.
Readers can also see historical requests through their account, save placed requests for later, and write notes related to each request for either library staff or for their own personal use.
Aeon also allows readers to submit photoduplication orders. The status of those orders can be tracked through the Aeon account.
Yes. Newberry reading room and reference staff continue to be available at our reference and circulation desks ready to assist with reference questions, discuss reading room procedures, and guide researchers through requesting material in Aeon. The purpose of implementing this system is to help us to serve our readers even more efficiently and effectively.
In the event that you forget your password, click on "Forgot Password?" at https://requests.newberry.org. This screen will prompt you to enter your username. You will receive an email at the address on file with instructions about how to reset your password.
Newberry reading room and reference staff can also reset your password on your behalf.
You need a Web browser that can handle forms, tables, and preferably cascading style sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.
The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use Aeon without any problems.
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your requests, you can take the following steps:
No. You will need to register with the Newberry specifically to use the library and its collections. While we use the same system as other institutions, your accounts will not be linked between them.
Your username and password allows us to give you secure access to information about your requests. We can also enable you to edit your personal information such as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password can also be anything you like as long as it is eight characters long and includes one upper case letter, one lower case letter, and one number. Please follow recommended online security practices and choose a password that is different from those you use to access other systems. Only you will know your password. The password you set is stored encrypted and is not accessible to Newberry staff.
Please contact our reference desk with any questions at (312) 255-3512 or send us an e-mail at [email protected].
As a first time user, you will need to register as a reader. You can do that at 'requests.newberry.org' by clicking on "Create an Account" either in the Newberry's Welcome Center in our first-floor lobby or on your own ahead of your visit.
After you have submitted your information, when you visit the Newberry for the first time, you’ll complete your registration by obtaining a reader’s card in our Welcome Center on the first floor. To receive your reader's card, you will need a valid photo ID and proof of current home address. Your card will be good for a calendar year from the day you first come into the library, and can be renewed later in the Welcome Center.
Accepted forms of photo ID include but are not limited to:
Accepted forms of proof of current home address include but are not limited to:
Even if you have previously done research at the Newberry before we began using Aeon, you will still need to register through Aeon. Instructions for creating an Aeon account can be found in the answer to the above FAQ, "I am a first-time user, what do I need to do?"
If you have an expired reader's card you will need to do one of two things:
Yes, even if you are working on-site at the Newberry, you will need to submit all material requests and photoduplication orders through Aeon. Reading room staff will be monitoring the incoming requests and will retrieve materials and complete reproduction orders in the order the requests are received. Please speak to the staff in the reading rooms if you have any questions.
All General and Special Collections material will be requested through Aeon. This includes but is not limited to: books, periodicals, manuscripts, Modern Manuscripts, maps, microfilm, and microfiche, city directories, phone books, newspapers, and unprocessed manuscript collections.
Open shelf reference material on the 2nd, 3rd, and 4th floors however, does not need to be requested through Aeon. Researchers can pull those items from the open shelves for consultation.
No. Subscription databases, such as Ancestry.com or Jstor cannot be accessed remotely through Aeon. These can be accessed only within the Newberry building through our website on the public access computers or your own device.
Material will be retrieved from the stacks building when you arrive at the library and sign into the appropriate reading room. We typically do not retrieve material ahead of time. Readers can put material on hold after viewing for a future visit.
Our staff typically page up to three requests at a time per researcher. There is no limit to the number of requests that readers can create and store in Aeon for future use.
Yes. If you have already submitted a request for the item through Aeon, you can duplicate that request and re-submit it by selecting “Actions” followed by “Clone Request”. If it is something that you have not yet requested through Aeon, you will need to request it through the online catalog or finding aid.
Your requests will remain in your account indefinitely. Your account will be active for one year, at which point you will need to show ID to renew your reader's card. The system will prompt you to update your information the next time you login to your account. You may change or update your account information at any time by clicking on "Preferences" followed by "Change User Information" or "Change Password."
No. Your single Aeon account allows you to place and manage both material requests and imaging and photoduplication requests.
Yes. Whether you are working on-site at the Newberry or from a distance, you will need to submit all material requests and photoduplication orders through Aeon. Reading room staff will be monitoring the incoming requests and will complete reproduction orders in the order the requests are received. Photoduplication orders many necessitate discussion with a reference librarian.
Yes. Aeon allows for instructors to associate particular items with an even or activity. If you are interested in using collection material for a class presentation, please contact the Director of Reader Services, Lisa Schoblasky [email protected].
If you are teaching a seminar and would like to put material on course reserve, please contact the Reading Room Librarian for Public Services, Keva Kreeger [email protected].
<#INCLUDE filename="include_footer.html">